Because of you, we could buy a new house in Dallas, TX last month that my family likes. I remembered that I was asking you to help me to buy a condo back to 2011 in San Diego, CA. You were very nice to introduce everything to me, and even after I got my offer accepted, you told me there was another condo cheaper than the one I made the offer on. You asked me if I was interested in that cheaper one. I like your customer service. Therefore, I asked you again to sell my condo after 6 years. And you helped me to sell my condo in a month! With your selling experience, I had a really good deal on my condo. I just want to say thank you, you are a good guy, and excellent customer service. I highly recommend Rich to be my friends’ agent to buy a house or sell a house.